Restaurant Management
Run ultra fast order taking and billing offline with automatic cloud sync for centralized menus, inventory, and reporting across branches in the world.
Who it’s for..?
Built for full service restaurants, cafés, bakeries, and catering teams where table turns, order accuracy, and uptime are critical. Equally ready for quick service counters, food courts, cloud kitchens, and multi location groups needing centralized control.
Why choose AiPSoft RMS
Single, consistent UI reduces training time and errors for hosts, servers, cashiers, and baristas. Hybrid mode keeps service running during ISP or Wi Fi issues, then syncs orders, payments, and reports when back online Seamless QR menu and online ordering to boost speed, accuracy, and guest autonomy.
Key capabilities
• Table service: floor plan, seat level ordering, coursing, and item routing to stations via KDS and kitchen printers.
• Menu control: categories, modifiers, combos, time based items, and out of stock updates.
• Multi‑rate pricing: multiple price lists by customer group or type (retail, wholesale, VIP), outlet, or channel, with effective dates and priorities.
• Packages and plans: sell prepaid packages and memberships with multiple price options, visit limits, and validity periods; auto‑apply member pricing at checkout like Mess/Food options
• Split bills and tips: split by item, seat, or evenly; capture tips and service fees at checkout.
• QR menu and mobile ordering: guests scan to browse, order, and pay—fully synced with POS.
• Tablet ordering (Android & iPad): waiter tablets for faster tableside ordering and fewer errors.
• Kitchen Display System (KDS): live ticket routing, course timing, bump/recall, and station views.
• Delivery & driver app: easy mobile app with live location, route maps, and delivery status updates.
• Delivery and pickup: manage self delivery or aggregators with order routing and status tracking.
• Inventory and recipes: ingredient level usage, batch/recipe control, and wastage tracking.
• Offline continuity: take orders and print locally when internet drops; auto sync when back online.
• Payments: integrated terminals and gateways with split tenders, tips, and surcharges.
• E invoicing and receipts: VAT ready tax invoices plus digital receipts via SMS, email, or QR.
• Reports via WhatsApp/email: schedule daily sales, voids/returns, and KPI summaries to your team.
• Exception alerts: configurable notifications for voids, price overrides, and refunds to WhatsApp groups or numbers.
• Device integration: KDS screens, kitchen/receipt printers, barcode printers, handhelds, and caller ID (where supported).
• No code reporting: build and customize reports without coding; export to PDF, Excel, or CSV.
• Secure approvals: manager overrides via mobile app or supervisor RFID/NFC card
• Integrations: accounting and ERP (Zoho Books, Xero, Wafeq, SAP, Dynamics) for unified inventory and finance.
• Waitlist & reservations: QR token for walk ins, staff can capture mobile numbers, and guests get WhatsApp notifications when a table is ready; bookings via website link, QR, or Instagram bio link sync to the floor plan in real time.
• Pre configured options: 100+ industry ready presets with enable/disable configuration for fast setup.
Workflows
• Dine in: seat guests, take orders by seat, fire courses to kitchen, split bills, and process tips at table or counter.
• Takeaway: quick order entry with modifiers, SMS/WhatsApp ready notifications, and fast tender
• Delivery: manage own drivers or connect to delivery partners with order status updates and proof of delivery.
• QR ordering: guests scan at the table to browse, order, and pay; orders route to kitchen instantly.
Modules
• Production Management: prep lists, recipes, batch production, and cost tracking connected to POS sales.
• CRM & Loyalty: unified profiles, offers, points, and campaigns tied to purchase history
• Mobile Apps: approvals, LPO/GRN/GRV, barcode printing, and delivery tracking on iOS/Android..
Integrated marketing
Drive repeat visits and higher spend with built in campaigns and loyalty tied directly to POS orders and guest profiles
• WhatsApp automation (Meta): approved templates, opt in/out, outlet level promos, order updates, reminders, and win backs via the Meta Business Platform or third party solution
• Poster & brochure creator: brand ready templates for offers and menus; auto insert QR links to your QR menu or storefront; export PNG/PDF for print or social.
• Campaigns: segmented email, SMS, and WhatsApp with schedules, coupon codes, and outlet targeting.
• Loyalty & vouchers: points, tiers, gift cards, expiries, and birthday/anniversary offers.
• Reviews & feedback: post visit requests for dine in, pickup, and delivery.
• Promotions: time based menus, happy hours, bundles/BOGO, and promo codes
• Analytics & ROI: track redemptions, repeat rate lift, average spend, and cohort trends.
• Compliance: consent tracking, unsubscribe controls, and regional messaging policies.
Review quickly and confidently using Lexend.
Frequently asked questions:
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Does it work offline?
Yes—Hybrid mode runs service offline with local printing/KDS and syncs automatically on reconnection; Cloud only requires internet.
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Can guests split bills?
Yes—split by seat, item, or evenly, with support for multiple payment methods and tips.
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Do you support QR menus and ordering?
Yes—guests can scan to browse, order, and pay, with orders syncing to the POS and kitchen in real time.
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Which devices are supported?
Kitchen display systems, kitchen/receipt printers, barcode printers, handhelds, and compatible caller ID modules where available
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What about accounting and e invoicing?
Integrate with Zoho Books, Xero, and Wafeq for accounting, and issue VAT ready invoices with digital receipts.
